Tag: CRM
What is CRM and How Will it Benefit Your Company?
CRM means for customer relationship management, and it helps companies manage their interactions with their existing and potential clients. Customers are important to the...
What are the Key Differences Between Marketing Automation and CRM?
This may come as a bit of a surprise, but CRM (known as customer relationship management) software and marketing automation software, are two separate...
Streamlining Your Workflow: 5 Things a Sales Automation CRM Software Can...
Customer relationship can be quite time consuming to manage. But a suitable CRM software can often ease off some of that burden, ensuring that...
Technology: 4 Ways it Improves Customer Relationship Management
Virtually every business owner wants to make sure his or her customers are happy. A happy customer ensures that you have a guaranteed person...
Social CRM Masterclass – Part 1
A brief history of CRM
As a distinct discipline, Customer relationship management (CRM) has been in existence for over twenty years. It's essentially a model...
Six Crucial CRM Trends Impacting Your Future Business Performance
Forbes recently stated that marketing’s new role is to manage and retain relationships. The organization’s new role is to focus on relationships and CRM...