Tuesday, July 16, 2019

Tag: community management

Measuring the Impact of a Community Manager

In business, everything has to be accounted for, and this is especially true in larger organizations where budgets need to be approved and presentations...

Community Management: Taking it Offline

While much of the community manager's role is performed online, social media networking efforts can be greatly enhanced with a little real-life interaction. You...

Community Management: Dealing With Negativity

One of the risks that a community manager is often called upon to manage is that of negative comments. Unlike forums, which can be...

Community Management in a Social Media Crisis

On the social web, issues are often raised before the company in question is even aware of there being a problem. In cases such...

5 Essential Attributes for a Community Manager

Although lots of businesses and organizations set up accounts on Twitter, Facebook, and Google+, what some of them don't realise is that it takes...

Why Your Business Needs to Understand Community Management

Although businesses have long understood the need to respond to the needs of their customers, the customer relationship paradigm has shifted dramatically in recent...
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