New or Used: How to Make the Right Call, With Insight From Quentin Fischer

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New or Used How to Make the Right Call, With Insight From Quentin Fischer

The New-or-Used Question Most Shoppers Get Wrong

Most people walk into a dealership already leaning one way. They want new because it feels safer, or they want used because it feels cheaper. Neither reason holds up on its own. The choice between new and used comes down to how the car will be used, how long it will be kept, and what the full cost looks like once you add financing and depreciation.

Quentin Fischer worked as a sales consultant at Chevrolet, where his job was to help customers figure out what car actually fit their needs rather than what they assumed they wanted when they walked in. That work gives him a practical view of where buyers tend to get this decision wrong, and what questions actually move it forward.

Start With How You Will Use the Car

Before comparing prices, it helps to answer a simpler question: what is this car for? Someone commuting 40 minutes each way has different needs than someone who drives a few miles a week. A family hauling kids and gear needs something different than a single driver replacing an old car to get to work.

Fischer’s view is that buyers who skip this step end up comparing cars that were never really in competition. A shopper cross-shopping a new compact SUV against a used sedan is really answering two different questions at once, not making one decision.

Figure Out How Long You Plan to Keep It

How long someone plans to keep a car changes the math more than almost anything else. A car kept for three years loses value differently than one kept for ten. New cars lose a large share of their value in the first few years, so people who plan to trade in quickly often end up paying for depreciation they will never use. Someone planning to drive the car until it wears out gets more benefit from that early cost, since they are not handing the car back while it is still losing value fast.

Watch the Total Cost, Not Just the Sticker Price

The price on the window is the easiest number to compare, but the least useful on its own. A used car with a lower sticker price can still cost more overall once a buyer factors in financing rates, which are often higher on used loans, plus repair costs if the car is older or has higher mileage.

A new car costs more up front but often comes with a warranty that covers repairs for the first few years. That changes the real cost comparison in ways sticker prices alone don’t show.

Ask About the Warranty Before Anything Else

One of the simplest ways to compare new and used fairly is to ask what’s covered and for how long. A used car with a strong remaining warranty can be a better deal than a new car with none left to run, and a new car’s warranty can offset a higher price for a buyer who plans to keep it through the coverage period.

When New Tends to Make Sense

New cars make the most sense for buyers who plan to keep the car for many years, want the latest safety features, or don’t want to deal with another owner’s maintenance history. They also make sense for buyers who qualify for strong financing rates, since the difference in monthly payment between new and used can be smaller than people expect once incentives and rates are factored in.

When Used Tends to Make Sense

Used cars make more sense for buyers who want to avoid the steepest depreciation, have a tighter budget, or are comfortable researching a specific car’s maintenance history. A used car that has already lost its first few years of value can offer more car for the money, as long as the buyer checks it carefully before buying.

A Simple Way to Decide

Fischer’s approach, based on years of helping customers work through this exact decision, starts with three questions rather than one number. How will the car be used day to day? How long does the buyer plan to keep it? And what does the full cost look like once financing and likely repairs are included, not just the price on the window?

Buyers who answer those three questions honestly usually find the decision gets easier. The new-or-used question stops being about which one sounds better and starts being about which one actually fits the life the car needs to fit into.

  • Ricardo Tomaz is VP of Finance & Operations at Ztudium, the 4IR technology company behind Businessabc, Citiesabc, and IntelligentHQ. He owns the group's finance and operations function, spanning financial strategy, budgeting, reporting, and multi-entity operations, and works directly with leadership to align commercial goals with data-driven insight.

    Working at the core of a technology group operating across AI and blockchain, Ricardo writes on the practical intersection of finance and emerging technology: how automation and digital transformation are reshaping business operations, what data-driven decision-making looks like in practice, and the questions of governance and ethics that come with AI-led systems.

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