Tag: customer experience
Customer-First Approach: How Improving Customer Experience Can Benefit Your Company
According to statistics released by Qualtrics, 86% of customers will pay more for a better brand experience, while just 1% of consumers feel like...
5 reasons why your online store needs to provide tech support
Speed, convenience and affordability – these are the key benefits that have convinced consumers to make their purchases online. The latest data revealed by...
4 Simple Steps in Improving the Overall Customer Experience
The ultimate goal of every business is to deliver a flawless customer experience, right? After all, when we choose to hand over our hard-earned...
Social Business, E-commerce and the Consumer Conversation
Social Business is everywhere. In 2012, we saw trends like Big Data, Cloud, Smart Mobility and even the rise of the next web, help...
Six Crucial CRM Trends Impacting Your Future Business Performance
Forbes recently stated that marketing’s new role is to manage and retain relationships. The organization’s new role is to focus on relationships and CRM...
