Monday, July 15, 2019

Tag: customer experience

Customer-First Approach: How Improving Customer Experience Can Benefit Your Company

According to statistics released by Qualtrics, 86% of customers will pay more for a better brand experience, while just 1% of consumers feel like...

5 reasons why your online store needs to provide tech support

Speed, convenience and affordability – these are the key benefits that have convinced consumers to make their purchases online. The latest data revealed by...

4 Simple Steps in Improving the Overall Customer Experience

The ultimate goal of every business is to deliver a flawless customer experience, right?  After all, when we choose to hand over our hard-earned...

Social Business, E-commerce and the Consumer Conversation

Social Business is everywhere. In 2012, we saw trends like Big Data, Cloud, Smart Mobility and even the rise of the next web, help...

Six Crucial CRM Trends Impacting Your Future Business Performance

Forbes recently stated that marketing’s new role is to manage and retain relationships. The organization’s new role is to focus on relationships and CRM...
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