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Results for “Build an AI agent”
40 results
Use case 8
- Build an AI agentCheck whether a task needs an agent at all, then choose the lightest Microsoft route that fits: a ready-made agent, Agent Builder, Copilot Studio, Foundry Agent Service, or code with Microsoft Agent Framework.
- Govern AI agentsKeep an inventory of every agent, give each one an identity and an accountable human sponsor, limit what it can reach and watch what it does, using Microsoft Agent 365, Microsoft Entra Agent ID, Purview, Defender and Foundry Control Plane.
- Build custom AI modelsPick the least custom option that meets quality: prebuilt Foundry Tools, fine-tuning foundation models in Microsoft Foundry, or full custom training with Azure Machine Learning or Azure Databricks on GPU infrastructure.
- Ground AI in company dataGive assistants and agents permission-aware access to company documents and data through retrieval (Azure AI Search and Foundry IQ) or Microsoft 365 grounding (Work IQ), instead of retraining models on private content.
- Prepare data for AIClean up permissions, label sensitive content, retire stale files and set AI-specific data controls so Microsoft Copilot, agents and other AI apps work only with current, appropriately shared data.
- Use AI in customer serviceAdd AI to customer service in layers: Copilot help for representatives, autonomous agents for case and knowledge work, and self-service agents over chat and voice that hand off to people with the full conversation.
- Run AI at the edgeRun models close to where data is created: on a single device with Foundry Local or a Copilot+ PC NPU, or on site with Azure Local, Azure Arc and Azure IoT Operations when connectivity, latency or sovereignty rule out a cloud round trip.
- Automate business processesAutomate repeatable work with rules-based flows first (Power Automate cloud and desktop flows, Azure Logic Apps), and add AI steps or agents only where inputs are messy or a step needs judgment.
Category 8
- Agents: build, run and governWays to build AI agents on Microsoft's stack, from low-code Copilot Studio to the open-source Microsoft Agent Framework and the Microsoft 365 Agents SDK, plus the layer that governs them: Microsoft Agent 365 for inventory and policy and Microsoft Entra Agent ID for agent identities.
- Microsoft Foundry and AI servicesMicrosoft Foundry is Azure's platform for models, agents and AI tools under one resource, with tracing, evaluation and governance. It covers Foundry Models (including Azure OpenAI), Foundry Agent Service, Foundry Tools (formerly Azure AI Services), Foundry IQ and Azure Machine Learning.
- AI infrastructure and computeThe compute under AI workloads on Azure: GPU virtual machines in the ND, NC, NV and NG families, container platforms (Azure Kubernetes Service and Azure Container Apps), and Microsoft's own Maia accelerators that power Microsoft services.
- Copilot and work AIAI help for everyday work in Microsoft 365: Copilot Chat included with eligible licenses, the paid Microsoft 365 Copilot add-on (its app is now named Microsoft Copilot) grounded in Microsoft Graph and Work IQ, and usage-billed Copilot Cowork and Copilot Code.
- Quantum and AI for scienceMicrosoft's quantum and science offerings: Azure Quantum for running programs on partner hardware (IonQ, Pasqal, Quantinuum, Rigetti), the free open-source Quantum Development Kit, the resource estimator, Majorana research chips, and Microsoft Discovery for agentic research and development.
- Developer tools and GitHubTools for building software on Microsoft's stack: GitHub Copilot for AI coding help, code review and a coding agent, Visual Studio Code and Visual Studio as editors, and Azure DevOps for boards, repos, pipelines, test plans and packages in the cloud or on premises.
- Power PlatformMicrosoft's low-code platform: Power Apps for business apps, Power Automate for workflows, Power Pages for external websites and Dataverse for shared data, with Copilot Studio and Power BI in the same family, governed through the Power Platform admin center.
- Startups and partner programsPrograms that help young and software companies build and sell on Microsoft: Microsoft for Startups (the Founders Hub name is retired) with Azure credits and support, its Investor Network track, and Frontier Accelerate for Marketplace for publishing and selling through Microsoft Marketplace.
Technology 12
- Microsoft Foundry Agent ServiceFoundry Agent Service is the managed runtime in Microsoft Foundry for building, hosting and scaling AI agents. Teams configure prompt agents with no code, run voice agents, or deploy their own agent code as hosted containers, with Entra identity, tools, tracing and publishing to Teams and Microsoft Copilot.
- Microsoft 365 Agents SDKThe Microsoft 365 Agents SDK is a pro-code framework for building conversational agents that receive and answer messages across Microsoft Copilot, Teams, websites, Slack and other channels. It handles channel plumbing, state and authentication, and leaves the choice of AI model and orchestrator to the developer.
- Microsoft Copilot StudioMicrosoft Copilot Studio is a low-code SaaS studio for building agents and AI-driven workflows, connecting them to company data and systems, and publishing them to Teams, Microsoft Copilot, websites and other channels. Usage is billed in Copilot Credits, with some uses covered by a Microsoft 365 Copilot license.
- Microsoft Agent FrameworkMicrosoft Agent Framework is an open-source SDK for building AI agents and graph-based multi-agent workflows in .NET and Python, with Go in preview. It is the direct successor to Semantic Kernel and AutoGen, works with many model providers, and reached version 1.0 on 3 April 2026.
- Azure AI SearchAzure AI Search is a managed search and retrieval service that connects company content to apps, agents and language models. It supports full-text, vector, hybrid and multimodal queries and an agentic retrieval engine that powers Foundry IQ knowledge bases. It was formerly Azure Cognitive Search.
- Microsoft Agent 365Microsoft Agent 365 is a per-user licensed control plane for observing, governing and securing AI agents across an organization, whether built by Microsoft, partners or in-house. It became generally available for commercial customers on 1 May 2026 and relies on Microsoft Entra, Purview and Defender.
- Microsoft FoundryMicrosoft Foundry is Azure's platform for building generative AI apps and agents: a model catalog, an agent runtime, prebuilt AI tools, knowledge retrieval and governance under one Azure resource with shared access control, networking and policy. It was formerly Azure AI Studio, then Azure AI Foundry.
- Windows 365Windows 365 is a SaaS service that creates a personal Windows virtual machine, a Cloud PC, for each licensed user, at a fixed price per user per month. It is managed in Microsoft Intune. Editions cover small businesses, enterprises, US government, shared or part-time use (Flex, formerly Frontline) and AI agents.
- Foundry ToolsFoundry Tools is Microsoft's family of prebuilt AI APIs for speech, translation, language, document and content understanding, vision, search and content safety. Developers call them through REST APIs and SDKs without training a model. It was formerly called Azure AI Services and, before that, Cognitive Services.
- Windows 11 and Copilot+ PCsWindows 11 is Microsoft's current PC operating system, updated yearly with 24 or 36 months of support per version. Copilot+ PCs are Windows 11 devices with an NPU above 40 TOPS that run on-device AI features such as Recall (preview) and Click to Do, and give developers local models through Microsoft Foundry on Windows.
- Azure Container AppsAzure Container Apps runs containers as a serverless service: you deploy images, set scale rules and ingress, and Azure runs the underlying Kubernetes, Dapr, KEDA and Envoy for you. Apps can scale to zero, run jobs, use serverless GPUs, and give AI agents sandboxed code execution through dynamic sessions.
- Azure DatabricksAzure Databricks runs the Databricks Data + AI Platform on Azure: an Apache Spark lakehouse with Delta Lake tables, Unity Catalog governance, SQL warehouses, MLflow and model serving. It suits teams that need Spark-scale data engineering, machine learning and AI agents over their own cloud storage.
Case study 10
- Air India: AI.g customer service agent on Azure OpenAI
- C.H. Robinson: AI agents for freight quotes, orders and tracking
- Chow Tai Fook: 400+ AI agents for jewelry retail staff
- Direct pojišťovna: AI agents for windshield claims
- Woven by Toyota: AI agents that fix MISRA code violations
- Premier League: an AI fan companion built on Microsoft Foundry
- Banco Popular Dominicano: AURA agents for operational risk
- EY: Dynamics 365 Sales with agents, and Copilot across the firm
- Novo Nordisk: a governed reasoning agent on clinical trial data
- Stellantis: five-year Microsoft deal for AI, cloud and Copilot
Industry 1
Comparison 1
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