Leadership Spotlight: Shaqeem Akbar-Downey

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    Leadership Spotlight Shaqeem Akbar-Downey

    How would you describe your work and the role you play in shaping outcomes for your clients?

    I work in marketing and advertising management, mainly with used car dealerships. My role is execution-focused. I design campaigns that generate qualified leads and track what happens after that. I’m not shaping vision at a company level. I’m responsible for campaign-level performance. That means understanding the dealership’s inventory, pricing position, and local market, then building campaigns that match that reality.

    How do you decide what work to handle yourself versus involving partners or external tools?

    Most of the work stays close to me. I keep strategy, targeting, and performance tracking in-house. Those are the parts that affect results the most. I’ll use external tools for distribution, like ad platforms, but not for thinking. If something requires scale or speed beyond my capacity, I’ll bring in support, but the core decisions stay centralized.

    How do you make your work stand out in a competitive market?

    I don’t try to stand out with creativity alone. I focus on relevance. Most campaigns fail because they are too broad. I narrow the audience and adjust messaging to local conditions. For example, a dealership in one neighborhood will not use the same messaging as another across the city. That level of specificity improves lead quality.

    Who do you primarily serve, and how has that focus developed over time?

    I serve used car dealerships. That focus came from experience. Early on, I worked across different types of clients, but results improved when I narrowed in. Dealerships have clear needs. They need leads that convert into conversations and sales. That clarity helps me structure campaigns more effectively.

    What problems do clients usually come to you with?

    Most clients come with one of two problems. Either they are not getting enough leads, or the leads they get are low quality. I don’t take every request. If the issue is not tied to marketing, for example, pricing or inventory problems, I’ll point that out. Marketing can’t fix structural issues inside the business.

    How do you stay current in a fast-moving environment?

    I don’t rely on trends. I rely on data from active campaigns. I review performance daily. Lead volume, response rates, and outcomes. That gives me real-time feedback. I also pay attention to what people respond to in local environments, not just online.

    What does long-term trust with clients look like in your work?

    Trust comes from consistency. If I say a campaign will generate a certain type of lead, it needs to do that. I also explain what is not working. I don’t hide weak performance. Over time, that builds a working relationship where decisions are based on facts, not assumptions.

    How do you define success for your clients?

    Success is not clicks or impressions. It’s qualified leads that turn into real conversations. Ideally, those conversations lead to sales. I track that as far as I can. If a campaign generates activity but no outcomes, it’s not successful.

    What responsibility do you carry after delivering a campaign?

    The work doesn’t stop at launch. I monitor performance and make adjustments. If something drops, I need to respond quickly. Campaigns are not static. They need active management.

    How do you approach pricing and value alignment?

    Pricing is tied to output and involvement. If a campaign requires constant adjustment and tracking, that needs to be reflected. I don’t underprice just to secure work. That usually leads to poor execution.

    How do you think about fairness in pricing?

    Fair value means both sides can sustain the work. The client needs results that justify the spend. I need enough margin to maintain quality. If either side is stretched too thin, the system breaks.

    Have you turned down work that looked good on paper? Why?

    Yes. If expectations don’t match reality, I won’t take it. For example, if a client expects high performance without the right inventory or pricing, I won’t attach my work to that. It usually leads to failure.

    What challenges have shaped how you work?

    One early challenge was running campaigns that looked strong but produced low-quality leads. That came from not understanding the audience well enough. Since then, I spend more time upfront defining who we are targeting and why.

    How do you create room for new ideas while staying disciplined?

    I test ideas in small environments. I don’t change everything at once. One variable at a time. That keeps the system stable while still allowing improvement.

    What role does discipline play in your work?

    It’s central. I treat campaigns like training. You review performance, adjust, and repeat. I also apply that outside of work through sports. Coaching youth programs keeps that structure in place.

    What impact do you want your work to have long term?

    I want to build systems that are reliable. Campaigns that can be repeated and improved over time. On the community side, I want to help younger athletes develop structure and discipline through sports.

    How has your approach evolved over time?

    I’ve moved from trying to do everything to focusing on what works. Narrowing the client type. Narrowing the message. That improved results.

    What changes in your field are most relevant right now?

    Localized marketing is becoming more important. Broad campaigns are less effective. People respond to what feels specific to them.

    What advice would you give someone starting out in your position?

    Focus on results, not activity. Track what actually happens after the campaign goes live. And stay consistent. Most people stop too early.