Everything you need to know about UI testing

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    In the contemporary world, where the effectiveness of a software application is defined by its failure-free operation and user experience, if there’s one factor that cannot be overlooked, it is UI testing. Forbes has estimated that the average bounce rate for a website is between 41% and 55%, and poor user experience is a primary culprit. Therefore, it is crucial for all buttons and all the graphical user interface elements to be fully functional. It is for this reason that UI testing has become a standard control measure that checks the reliability and quality of an app. So, let’s learn more about what UI testing is, why it is so crucial, and how to integrate it into software development. 

    Everything you need to know about UI testing

    Understanding UI Testing and Why It Is Essential

    UI testing is an important process of software testing where all the graphical and dynamic aspects of an application’s user interface are checked. It highlights any problems or discrepancies that may occur when the user is using the system. Thus, they can be fixed before the software is released to the market. 

    The main aim of UI testing is to see whether the UI is working as it ought to be, is responsive, and has an appearance that is coherent and identical across numerous screens, browsers, and operating systems.

    Why UI Testing Should Not Be Overlooked

    When UI testing is given priority in the software development process, you ensure the users are happy and continue to use the software. Let’s take a look at the key benefits you stand to gain:

    1. Improved user experience

    Issues that a user may face when interacting with your app, for instance, login forms not functioning, low-quality images, elements that are not aligned, or buttons that do not function as expected, will make the user leave your app and never come back. This can impact the brand image and result in less sales and revenue. UI testing identifies such problems earlier, thus making sure that the end users are satisfied with the software quality. 

    2. Performance improvement

    When UI testing is done correctly, it will reveal issues such as slow-loading components that frustrate the users. Therefore, by identifying these factors and solving them, you can improve the speed and responsiveness and reach the maximum level of the website’s effectiveness.

    3. Better product quality

    When you do UI testing, you discover problems and give recommendations on how to enhance the overall appearance of the application. You ensure that industrial quality standards and legal requirements are met and that the product you are launching is without any flaws in terms of appearance, performance, and otherwise. UI testing ensures that all the interfaces bear the same brand image and follow the design standards.

    4. Accessibility compliance 

    Besides verifying design discrepancies, UI testing also verifies the accessibility features, ensuring your app is accessible to the disabled. Therefore, it increases your audience and can be used to prove your company’s commitment to diversity.

    Finally, having understood what user interface testing is and why it is important, you are ready for the next phase, which is how to implement it.

    How to Incorporate UI testing into your Business

    These steps, if followed diligently, will ensure a smooth and efficient user testing process:

    1. Define your goals

    The first step is to define the test objectives and coverage of the UI test. By using user behavior analytics tools, you will gain insights into user interactions that will help you achieve your testing objectives. Devise a test plan that includes all the test cases, tools, and assets required for your testing process.

    2. Choose your testing method

    This is the stage where you decide your testing method, whether manual, automated, or both, depending on your needs. If efficiency and scalability are your goals, then automated UI testing should be your choice. If the scope of testing is large and you have time to perform your tests, then manual testing may be used.

    3. Creation of test cases

    After choosing the right approach between manual and automated, you have to determine potential user interactions and scenarios to identify the key UI features and parts to test. Be certain to create specific test cases for these scenarios and include the results you expect from each of them. This will ensure the testers have checked every part of the particular functionality. You can even add negative scenarios to assess the impact, for instance, checking what happens by typing numbers in the text field. It will also be beneficial in the long run to establish standard operating procedures for your testing.

    4. Ensure that you have a good testing environment

    The environment you create for the test is very important and should be as close to real life as possible. For instance, you should be able to emulate different network scenarios and speeds and employ real data to validate user engagements. Plus, make sure your app runs on various screen resolutions and browsers, including Chrome, Safari, or Firefox, and on operating systems like iOS and Android. When everything is ready, execute the tests and document the results with detailed test steps,  screenshots, and screen recordings.    

    5. Analyze the tests and prepare reports 

    Prepare your reports after collecting your results and report any bugs encountered during testing. Organize it by keeping it all in one place, either through the use of a project management/defect tracking system. Make sure to provide a section detailing how to replicate the issue, the result that was expected, and the outcome achieved, as well as screenshots of the problem experienced.

    6. Retesting to ensure stability 

    Retest the problematic areas in order to make certain that the development team has corrected all the problems that caused the error. For instance, if you debugged a problem in the ‘First Name’ test box, it’s necessary to test it once more to be certain that it is no longer faulty. As fixing one part sometimes impacts another related part, be certain that the second one is also ok. It is also advisable to look for new bugs that may be apparent due to changes made to check that overall functionality is not affected.

    Strategies To Mitigate The Main Issues Arising When Testing UI

    UI testing is always difficult, but understanding how to solve the problems that arise during the process will be easier.

    • Prioritize the important tests: Concentrate on automating the key and high-frequency tests that are most important to the organization.
    • Implement continuous integration: Integrate UI testing into your Continuous Integration/Continuous Delivery (CI/CD) pipeline for continuous feedback.
    • Ensure clear documentation: Make maintenance smoother by keeping comprehensive documentation of your test scripts and cases.
    • Proactive testing: Include UI testing early in the development process to catch UI issues sooner.

    Benefits of Automatic UI Testing

    Manually testing the UI of an application is not only time-consuming but also error-prone and resource-intensive. It is not a practical approach where an app undergoes frequent updates and enhancements. 

    Automated UI testing decreases the time and effort required for UI testing and ensures more comprehensive testing. It makes the process more scalable by facilitating the reusability of test scripts and is more cost-effective with the right tool. Moreover, it helps automate end-user inputs, simulate their interactions and lets you perform UI testing along with development.

    Conclusion

    Along with performance testing and other crucial tests, making UI testing a critical part of your software development will enhance user satisfaction and improve your brand’s competitiveness and reputation in the market. 

    Select a reliable UI automation testing tool that will help you identify even minor deviations in appearance and ensure pixel-perfect precision across a wide range of devices and browsers.