In the property management sector, a body corporate manager is vital for ensuring the smooth operation of residential, commercial, and other properties. However, when the body corporate manager fails to execute their tasks and responsibilities, it can lead to frustrations for residents and property owners.
By recognizing the signs early, you can help protect the value of the property and also ensure better management.
Read on to learn more about the signs that indicate that it is time to switch your body corporate manager.
Lack of Communication
The first sign that you must look out for is a lack of communication. With that said, if the body corporate manager doesn’t prioritize clear and open communication, you might have to change body corporate and replace the existing one. Watch out for warning signs, such as unanswered emails or phone calls. Also, if you detect a lack of clarity around financial reports, decisions, and minutes, it also indicates that you need to change your body corporate manager.
Poor Financial Management
You need a new BCM when you detect poor financial management. Financial mismanagement can cause serious delays, such as delays in repairs. With that said, you can detect signs of financial mismanagement when you see unexplained budget discrepancies. Also, there might be payments overdue that the manager should have paid to the service providers and contractors a long time ago.
Requests Are Met with Slow Responses
Watch out for the signs of slow response time to potential requests. Prompt action is absolutely mandatory for maintaining harmony in communal buildings. With that said, if the BCM delays addressing potential maintenance requests in a timely manner, it means that they are neglecting their KPIs. Also, if the body corporate manager delays insurance claims or compliance matters, it can create unnecessary tension and erode trust.
For instance, if the BCM takes two or more weeks to engage a repair company after receiving reports, it will cause inconvenience to the residents of the building.
Unresolved Legal Issues
A skilled BCM also plays a crucial role in resolving legal disputes and ensuring compliance. So, watch out for recurring disputes that remain unresolved between owners. Also, watch out for potential signs where the body corporate manager fails to address legal breaches, such as noise complaints and illegal alterations to the building. If the BCM neglects to seek legal advice when necessary, then it is time to get a new manager.
Inability to Implement New Policies
If the manager exhibits difficulty in implementing new policies, it can create hurdles in the progress. The body corporate manager might fail to guide owners about the progress as well, which can hinder several aspects of progress. So, watch out for the sign when the manager fails to support and implement new changes. Make sure that the new body corporate manager has a forward-thinking approach.
Final Thoughts
If you notice any of the signs that we mentioned earlier, it is time to start looking for a new body corporate manager with the much-needed experience and approach that is aligned with your company policies.
Founder Dinis Guarda
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