Emotional Intelligence Part 1: How emotional are you in making tough business decisions?

How emotional are you in running multi-national corporations?

Leaders who make a difference develop internally and explore externally. Neglect one and you won’t make a difference that matters (by Dan Rochwelll, leadershipfreak.wordpress.com)

Emotional Intelligence

When running a business and making tough decisions on a daily basis, how do you ensure that your emotions are not attached to the final outcome? Do you care about separation of emotional and rational in your business environment? Do you think this separation is vital?

We all are humans and it does not matter how hard we can try, every decision we make passes through our emotional layer. It might be a drawback, but might be an advantage as well. In order to figure out how important is Emotional Intelligence in business environment, I would like to review some very interesting and diverse viewpoints in this series.

First, why should we care about emotional intelligence in business?

Sara Fletcher suggests 4 main reasons that affect your brand image and reputation of company. Every business is run by humans that are quite socially sensitive even in business environment. Thus,  a slight mistake or lapse in people skills can cause a drastic damage to your business.

Emotional Intelligence is described as an ability to perceive and manage the emotions of oneself and others. However, without clear understanding of your own needs you will not be able to drive others. Thus:

1. Self-Awareness. It allows you to better address problems and handle complications as they arise, transferring these benefits to your business as well.

As suggested by Dan Rockwell, high impact begins internally with who you are. And only when you transfer you awareness to others, you can make a difference.

” Leaders that make a difference that matters never live in a vacuum”.

To make a difference that matters is all about you and you need to know:

a) your gifts

b) your talents

c) your skills

d) your aptitudes

e) your weaknesses

f) your passions.

Understanding is important, but not sufficient. You need to successfully handle the fluctuations of your emotions without letting them influence your decision.  Thus:

2. Self Management or Self Control. It develops your ability to adapt to constantly changing dynamic business environment keeping your emotions under control what maintain trust of colleagues and business partners as well as potential business clients.

3. While successfully managed understanding of your own emotions, next step is to learn the motivations of your subordinates, colleagues. Professionals with high emotional intelligence are able to navigate social networks and understand other people’s moods and behaviors. Social Awareness is critical for every team that wants to be successful, as allows leader to perceive the emotions of others, giving them the ability to better empathize and connect with others.

4. Building trust in business is important. Relationship management is a key component of emotional intelligence, putting Trust as a core component for successful management. Leaders should be open to building bonds with subordinates, not only with their managers.


Next viewpoint will focus on Emotions as a Big Part of Leadership, by Brian Evje.