Alleviating Demanding Software Workflows with Process Automation

Every business deals with demanding issues every now and again. That’s what the business world looks like: demands, solutions, and eventually, a cycle of the same. While some demands are preferred (like a customer’s demand for a specific product) other demands are just a regular, albeit unpopular, part of the process (like the much dreaded prospect of paperwork). However, you can change the way your business operates within a digital workflow to help eliminate many of the issues that you come across, all by using process automation.

Demands Of Software Workflows

Various areas of software workflows are places for natural hurdles to exist, much like any other business process. For example, the use of microservices in a digital workflow can mean that there is an increased need for not only communication between these virtual machines but also visibility into them. This is because each microservice is housed within its own individual app in most cases, with various different languages between them — and it’s also because each one is meant to function with minimal focus on data storage, instead allowing data to flow in and out with each new workload.

Another demand that arises in this environment is the coordination of machine elements and human elements — especially now that remote working is all the more ubiquitous. Within a software workflow, it can become a hassle to track and conduct activity between human remote elements designated to certain tasks, even with a microservice doing the work there. This even contributes to a lack of workflow orchestration throughout a process.

There are still other problems, such as concerns over change management on the various processes within the workflow, siloed information and resources, or even the level of security and compliance involved in a digital workflow that’s not managed via a workflow automation platform. All of these hurdles are things that need to be solved somehow, and thankfully, such an automation platform is exactly what can be used to alleviate these stressors.

How Process Automation Can Help

Within any workflow, there will be a certain level of problems that arise, and there will be fixes that can be applied. Luckily, with many of the issues that arise in software workflows, there’s a solution that helps with numerous problems at once: automation. Process automation is becoming more and more prevalent today as people find their businesses benefiting greatly thanks to the alleviation of the issues mentioned above that a digital workflow can encounter — but how exactly does process automation help with those issues in each case?


Software workflows can be demanding of time and energy without automation at the heart of them. This is all the more true when specific tasks and microservices have to deal with interdependencies like timing and information that are crucial to the overall performance of the process.

With a workflow automation platform in charge, each microservice, each activity in the workflow, is able to be automated to operate when it is triggered by internal or external stimuli in a well-planned (read, orchestrated) process that can put to shame a human team of business process management professionals. Automation is more precise in such execution, and in so being, is capable of performing orchestrated processes with greater consistency in quality and in a way that maximizes the time used in each activity for optimal workflow performance.


It’s not only your team members that don’t have access to what they need in a digital workflow: it’s the machines themselves. When microservices work in tandem, they don’t always use the same languages or even process the same information. That’s why automation services that integrate these tasks together are crucial because they are capable of standardizing the information transfer between each container.

In the same way, they can also add visibility to the information being used in these microservices, which otherwise typically function in “black box” conditions. Using a workflow automation platform makes the guiding rules of each application visible and manageable by team members, and it also makes it easy to improve security. How? Rather than forcing manual transfers of data between activities, an automated transfer can occur via the platform’s integrative abilities to keep data intact and unhindered by human intervention.


More than creating better ways for the components of your process to communicate between each other, the automation of a workflow also has the obvious benefit of making the work easier to handle. You have the time-saving effects of automating repetitive and time-consuming tasks, which of course takes a certain load off your shoulders and your team.

You also, however, have the ability to preclude certain unnecessary labor altogether: whether it’s tasks that prove redundant in the hands of a machine, or the ability to rely less on human interaction with the process, these things create a certain level of cost-effectiveness that makes a workflow automation platform a very attractive prospect to businesses everywhere.

If nothing else, automation can accomplish one more thing: the arduous tasks that aren’t necessary as skilled human labor. With just the touch of a button, calculations and judgment calls can be made based on business logic rather than relying on the conditional judgment of a human participant. This means that business decisions, as well as complicated mental tasks, can simply be delegated once more, and that business personnel can focus on doing the parts of the job that most heavily rely on human interaction.

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