Michelle Kam is a Toronto-based real estate broker with a career that reflects both early ambition and long-term leadership. After graduating with honours from York University, she joined Re/Max and quickly made her mark in the competitive high-end resale market. She specialised in million-dollar homes and developed a strong interest in the urban landscape of condos, lofts, and townhomes.
Her curiosity and drive led her into pre-construction sales, where she worked alongside respected industry names like Concord Alex and Baker Real Estate. These experiences gave her deep insight into large-scale projects and high-volume sales. Over time, Michelle built a loyal client base and earned a reputation for her professional knowledge and consistent results.
Recognising her talent and work ethic, she was invited to open her own brokerage. She founded City Accord Realty Inc., Brokerage, where she spent more than a decade leading a skilled team of agents, brokers, and administrators. Under her guidance, the firm became known for its strong service and effective collaboration.
In 2016, Michelle returned to the Re/Max brand after meeting Jamie Johnston of Re/Max Condos Plus. The move reflected her belief in growth, adaptability, and working with the best in the business.
Today, Michelle Kam is recognised as a leader in Toronto’s real estate sector. Her career demonstrates the value of persistence, teamwork, and vision in building success in a demanding industry.
In Conversation with Michelle Kam: Building a Career in Toronto Real Estate
Q: Michelle, you began your career in real estate straight after university. What first drew you to the industry?
A: I graduated with honours from York University and, to be honest, I wanted to go into something that combined independence with opportunity. Real estate offered both. I was fascinated by the idea that hard work and dedication could directly shape results. Starting with Re/Max was a natural choice because of its reputation and network.
Q: Early on, you specialised in high-end resale properties. What was that experience like?
A: It was intense but rewarding. Working with million-dollar homes meant high expectations. Clients needed sharp advice and clear results. I had to learn quickly how to manage both the emotional side of home buying and the practical side of complex transactions. It gave me a foundation for handling high-value deals with confidence.
Q: At some point, you shifted your focus to the urban market—condos, lofts, and townhomes. What motivated that change?
A: Toronto was changing, and I wanted to be part of that shift. Condos and lofts became central to urban living. They attracted first-time buyers, young professionals, and downsizers. I loved the energy of that market. It wasn’t just about property—it was about lifestyle and how people wanted to live in the city.
Q: You also gained experience in pre-construction and large-scale sales. How did that shape your career?
A: Working with Concord Alex and Baker Real Estate was a turning point. These were big projects with high volume. You had to understand market cycles, buyer demand, and how to communicate complex plans to clients. It taught me to see the bigger picture, beyond individual deals.
Q: After building your client base, you were invited to open your own brokerage. Tell us about that decision.
A: It was both flattering and challenging. I knew it was a chance to grow beyond being an individual broker. With City Accord Realty Inc., I focused on building a strong team. We had agents, administrators, and assistants working together. Running a brokerage is not only about selling; it’s about mentoring, managing, and creating a structure where everyone can succeed.
Q: You ran City Accord Realty for over ten years. What was most rewarding about that period?
A: Seeing people on my team grow. Some agents came in without much experience, and over time, they became confident professionals. That sense of shared success was incredibly rewarding.
Q: In 2016, you made the decision to join Re/Max Condos Plus. Why did you feel it was the right move?
A: I met Jamie Johnston, the owner, and we had a conversation about where the market was heading. It felt like the right environment to continue evolving. Re/Max had the scale and structure to support bigger ambitions, while still allowing me to bring my own expertise. It wasn’t about leaving something behind—it was about moving forward with the right people.
Q: Looking back, what would you say defines your approach to real estate?
A: Persistence and adaptability. The market changes, clients’ needs change, and the only way to stay relevant is to adapt without losing sight of the basics—good service, trust, and professionalism.
Q: Finally, what advice would you give to someone starting out in real estate today?
A: Be patient, be consistent, and don’t be afraid to learn from those ahead of you. Real estate is not a quick win—it’s about building relationships over time.
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